Privacy Policy

1. Introduction

Hatch Education ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

2.1 Personal Data

• Account Information: Name, email address, password, and profile information
• Contact Information: Email address, phone number (if provided)
• Billing Information: Payment method, billing address (processed securely through our payment processor)
• Homeschool Information: Names of students, state of residence, attendance records, and compliance tracking data

2.2 Automatically Collected Data

• Log Data: IP address, browser type, pages visited, date/time of access
• Device Information: Device type, operating system, unique device identifiers
• Analytics Data: Information about how you use our website and services
• Cookies: Small files stored on your device for functionality and analytics (see Cookie Policy)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Process transactions and send related information
• Email you regarding your account, updates, and new features
• Respond to your inquiries and customer support requests
• Generate and send compliance reports
• Monitor and analyze usage patterns to improve our services
• Comply with legal obligations
• Prevent fraudulent activity and ensure security

4. How We Protect Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information. This includes SSL/TLS encryption for data in transit and secure authentication methods. However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time by contacting us, subject to legal retention requirements.

6. Third-Party Services

Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

6.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors
• Email service providers
• Analytics providers
• Cloud hosting providers

These service providers are contractually obligated to use your information only for the purpose of providing services to us and must maintain the confidentiality of your information.

7. User Rights

Depending on your location, you may have the following rights:

• Access: The right to request access to your personal information
• Correction: The right to request correction of inaccurate information
• Deletion: The right to request deletion of your information
• Portability: The right to request a copy of your information in a portable format
• Opt-Out: The right to opt-out of marketing communications

To exercise these rights, please contact us at privacy@hatchedu.io

8. Compliance Tracking and Data

The attendance and compliance data you input into Hatch is stored securely and used exclusively to provide our services. This data is not sold or shared with third parties for marketing purposes. We may use aggregated, anonymized data to improve our services and comply with state homeschool requirements.

9. Children's Privacy

Hatch is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information promptly. For families using Hatch, parental accounts are required to manage student information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with an updated "Last updated" date. Your continued use of our services after changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: